Our Privacy Policy

This privacy policy sets out how we at Pet Memorials use and protections your information whenever information is passed to use via telephone, email or by using our internet site.

Pet Memorials is fully committed to ensuring that your privacy is protected, should we ask you to provide information in which can be used to identify you, then you can be assured that we will only use your information in accordance within this privacy policy.

The Information We Collect

We often collection the following information from our customers and site visitors:

  • Contact information for email promotions. (Sent by us and never sold on)
  • Location information such as Postcode and Telephone numbers

How Pet Memorial Uses Your Information

We collect this information to understand the needs of our customers, and provide a overall better service for our customers in the particular reasons:

  • Identifying your requirements
  • To improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting.

Pet Memorials Website Security

We take site security very seriously and ensure any data held on our servers is secure.In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Payment Processing on our Pet Memorials Products

All sales though our website can be easily and securely made via the PayPal gateway we use, no payment details such as credit cards and debit cards numbers are not stored on our server; we use PayPal for all our pet memorial stones sales so your information is safely stored with PayPal.

If you would rather not to make a order via our online website then please contact us and we will be more than happy to arrange payment by other means.

How We Use Cookies

Pet Memorials uses a few cookies to track the use of it's site visitors, pleae check out our Cookies Page for more details on how and why we use your information.

Outbound Links

Just as you would expect from any website you visit we have links that point to websites that are out of our control, all the links found on site should be relevant Pet Memorials i.e. animal and pet advice pages.

Due to the fact these sites are out of our control we cannot be held responsible for the protection and privacy of any of your information on 3rd party websites. If you have a concern or question regarding one or more of our links then please do in contact with us and we will be more than happy to answer your question or correct any unknown issues.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at Pet Memorials.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, using the contact form. We will promptly correct any information found to be incorrect.